If something goes wrong with dental work done abroad, the practical problem is rarely the tooth alone. It is finding someone to look at it. This page, part of our guide to aftercare once you are home, is about that search. It does not name or rank dentists, and it cannot promise that any practice will take your case. It explains what to expect and how to make the search easier.
For the question of who to call in an emergency, and what the NHS does and does not do, read NHS care and emergencies at home first.
When to get help
- Your own dentist: the first call for pain, a loose or broken crown, or any problem with the work, even if they will not take over the whole case.
- NHS 111: if the problem is urgent and no practice will see you.
- 999 or A&E: difficulty breathing, speaking, swallowing or opening your mouth; a lot of swelling in the mouth, face or neck; or a swollen or painful eye or sudden problems with your eyesight. Do not keep searching for a dentist if this applies.
Why do some practices decline to take over?
There is no published survey of why practices say no, so what follows is our explanation, not a statistic. The reasons are clinical and practical rather than personal, and none of them requires the original work to have been poor.
- Unknown plan and materials. A restoration is hard to judge without knowing how much tooth was removed, what it is made of and how it was fitted.
- Responsibility. A dentist who takes on someone else’s work may be held to account for an outcome limited by decisions they did not make.
- Unfinished treatment. If treatment stopped part-way, there may be no record of what remains to be done.
- Missing records. Without X-rays or notes, a new dentist usually has to start again with fresh imaging.
That is also why a practice may agree to deal with the urgent problem, such as pain or infection, and decline anything more. It is a reasonable position, and it is one more reason to bring records.
What should you bring to the first appointment?
Bring whatever records you have: the written treatment plan, the materials and any implant details, X-rays and notes, invoices and guarantee terms, your medical history and medicines, and a timeline of your symptoms. The more of this you can supply, the less a new dentist has to guess.
- The written treatment plan, naming each tooth and the treatment.
- The names of the materials, and details of any implant or components used.
- Copies of X-rays, scans and photographs, and any clinical notes.
- Invoices and payment records, and any guarantee terms.
- Your medical history and a list of your medicines.
- A short timeline of your symptoms: when they began, what sets them off and what helps.
If you do not have the records, ask the clinic to send them, in writing, and keep a copy of the request. Do not delay seeing a dentist while you wait if you are in pain.
Should you try an NHS or a private dentist?
The Competition and Markets Authority’s guide5, published in March 2026, explains how NHS and private dental care differ, says that cosmetic treatment and implants are not normally covered by the NHS, so you will probably need to pay privately, and advises asking for a written treatment plan and checking the GDC register.
A private practice sets its own fees and decides whether to take a case, so ask for a plan with costs before treatment starts.
For NHS care, the NHS guidance1 says to contact any NHS dentist directly, and that you may be asked to join a waiting list, and you may find it difficult to find a local dentist offering NHS appointments. It adds that if you cannot find one, you can contact your integrated care board, which applies in England. In Wales, Scotland and Northern Ireland the arrangements differ, and you should check them with your own health service. Whether the NHS will provide the treatment you want is explained in NHS care and emergencies at home.
| Route | How it works | Worth knowing |
|---|---|---|
| NHS practice | Contact NHS dentists directly and ask whether they are taking new patients | You might have to wait for an NHS place; cosmetic work is usually private |
| Private practice | Contact practices directly, explain what was done and ask for an assessment | The practice sets its fees and decides whether to accept the case |
| NHS 111 | Call or use NHS 111 online when the problem is urgent and you cannot reach a dentist | For urgent problems, not for planning cosmetic work |
What will the new dentist ask?
Expect the new dentist to ask about what was done to which teeth and when, whether you have X-rays and notes, how your symptoms started, your health and medicines, whether you have been in touch with the clinic, and what you want from the visit.
Be clear whether you want relief of an urgent problem or a full reassessment, because they are different appointments. The first visit may deal only with what is urgent, with a fuller opinion following examination and imaging.
You can also check the dentist. The GDC registers3 are public and free, and the online register2 lets you search by name, town or GDC number. The same habit applies to the clinic you used abroad; our guide to how to verify a dentist covers that side.
What if you cannot find anyone locally?
Phone more than one practice, say plainly that you need an assessment of treatment done abroad, and ask whether they offer one. The NHS find-a-dentist service6 lets you search for practices accepting new patients or offering urgent care, and the CQC4 publishes inspection reports for dental services in England.
The same CQC page4 adds that the CQC does not rate dental services and inspects 10% of dentists each year.
If the problem is urgent, do not keep searching. Pain, swelling, a fever or a bad taste means your own dentist the same day, or NHS 111 if you cannot reach one or do not have one, and difficulty breathing, speaking, swallowing or opening your mouth, a lot of swelling in the mouth, face or neck, or a swollen or painful eye or sudden eyesight problems means 999. Both routes are explained in NHS care and emergencies at home.
What does taking over cost?
We found no reliable price information from a source we can use, and prices vary widely, so we give none. A private practice sets its own fees, and NHS charges depend on the nation you live in; see NHS dental charges explained.
What putting work right can involve, and why it can cost more than the original treatment, is covered in what it costs to put dental work right. Whatever route you choose, ask for a written plan with costs before treatment begins.
Frequently asked questions
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Why won’t my UK dentist take over my treatment?
There is no published survey of the reasons, but practices commonly cannot see the plan, the materials or the X-rays, may not wish to be answerable for work they did not plan, and may find treatment was left unfinished. A refusal is not a verdict on the work abroad. Read NHS care and emergencies for urgent routes.
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How do I find a dentist who will assess work done abroad?
Contact several practices directly, explain what was done and ask whether they offer an assessment. The NHS find-a-dentist service lists practices accepting new patients or offering urgent care. Bring your records, and be clear if you need urgent relief rather than a full review. Our page on putting dental work right covers costs.
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Can I get this treated on the NHS?
The NHS provides treatment that is clinically necessary, and cosmetic dentistry is usually private. Pain, infection or decay can be assessed like any other tooth, but you may be asked to join a waiting list, and may find it difficult to find a local dentist offering NHS appointments. Contact NHS dentists directly, and see NHS care and emergencies.
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How do I check that a UK dentist is registered?
Search the General Dental Council online register by name, town or GDC number. The registers are public and free, and show a dentist’s registration status, number, type and qualifications. Checking before you book is quick. The same principle applies abroad, and our guide to how to verify a dentist explains it.
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What should I bring to the first appointment?
Bring the written treatment plan, the names of the materials, any implant details, X-rays and notes, your invoices and the guarantee terms, plus your medical history and medicines. Add a short timeline of your symptoms. If the clinic has not sent records, ask in writing; guarantees and redress explains why to keep copies.
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What if the clinic has not given me any records?
Ask the clinic to send them in writing and keep a copy of your request. A new dentist can still examine you and take fresh X-rays, so do not delay seeing one if you are in pain. Keep your invoices and any messages, as they may matter later; read what it costs to put dental work right.